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After-sales Service: | Warranty Is 3 Month |
Warranty: | 3 Month |
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It is recommended to clean the print head and platen roller each time you change the print ribbon for thermal transfer printers or after each media change for direct thermal printing. Use the appropriate cleaning agents or a non-abrasive and lint-free cleaning cloth soaked in isopropyl alcohol (90% or more). This is the easiest way to make the printhead last as long as possible.
Check the degree of soiling on the cleaning wipe to determine if more frequent cleaning of the print head is necessary. Certain materials and environmental conditions can encourage the accumulation of residues. In this case, you must clean the print head more often.
Never touch the print head with your bare hands. Oil or other contaminants on your hands can reduce the life of the print head.
Dust fibres on the media pad or in the printer can be removed with a brush and/or compressed air. Only use approved compressed air holders. Never use compressed air from pneumatic hoses or compressors, as they usually contain water vapours or other distillates that can cause problems with the life and operation of these parts. Take care never to aim the compressed air jet directly at the print head: its thermal properties may damage the protective layer on the print head components.